Lewis Agency, Inc. – Terms & Conditions

Terms & Conditions

Terms of Use

Welcome to the Covered by Carrie website (the “Website”), located at https://www.coveredbycarrie.com. This Website is owned and operated by Lewis Agency, Inc., doing business as Covered by Carrie (“Lewis Agency, Inc.,” “the Agency,” “we,” “us,” or “our”).

By accessing or using this Website, you agree to be bound by these Terms of Use and the Privacy Policy below. If you do not agree, please do not use this Website.

You represent that you reside in the United States and are at least eighteen (18) years of age or the age of majority in your state of residence.

Important Notice Regarding Website Forms, Coverage & Policy Changes

Submitting a form on this Website does NOT bind insurance coverage and does NOT create, change, or cancel an insurance policy.

Policy changes cannot be made through this Website.

For policy changes, coverage requests, proof of insurance, or time-sensitive matters, please contact:

Email: policy@coveredbycarrie.com
Phone: 757-690-7418

Accessibility Assistance

If you experience difficulty accessing any part of this Website or require assistance due to an accessibility issue, please call 757-690-7418 and our staff will assist you directly.

Website Content & Informational Use

This Website provides insurance-related information for general, non-commercial use only. Content should not be considered legal, tax, financial, or professional advice.

Quotes, Rates, Underwriting & Coverage

Any quote or premium estimate is an estimate only and is subject to insurance carrier underwriting, eligibility, and approval. Coverage is not effective until a policy is issued by the carrier and any required premium is paid.

Carrier Relationships & Compensation

Lewis Agency, Inc. represents multiple insurance carriers and may receive commissions or other compensation when insurance products are sold. Compensation varies by carrier and product.

Permission to Contact (TCPA Disclosure)

By submitting information through this Website, you authorize Lewis Agency, Inc. dba Covered by Carrie to contact you via phone, text/SMS, or email, including automated or prerecorded messages, as permitted by law.

Consent is not required to purchase insurance. Message and data rates may apply. Reply STOP to opt out of text messages.

Licensing Information

Lewis Agency, Inc. is a licensed insurance agency domiciled in Norfolk, Virginia.

Carrie A. Lewis, President and Principal Agent, is licensed in Virginia, Maryland, District of Columbia, Delaware, North Carolina, South Carolina, and West Virginia.

Insurance products are offered only in states where the Agency is properly licensed and appointed, where required by law.

Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia. Any legal action shall be brought in state or federal courts located in Norfolk, Virginia.

Privacy Policy

Lewis Agency, Inc. dba Covered by Carrie respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information you voluntarily provide, including your name, email address, phone number, and insurance-related information submitted through forms.

How We Use Information

• Respond to quote and information requests
• Provide insurance options and customer service
• Communicate with you as permitted by law
• Comply with legal and regulatory requirements

Information Sharing

We do not sell your personal information. Information may be shared with insurance carriers for quoting and underwriting purposes, service providers assisting our operations, or as required by law.

Data Security

We use commercially reasonable safeguards, but no method of transmission or storage is completely secure.

Contact Information

Lewis Agency, Inc. dba Covered by Carrie
330 W 22nd St. Ste 103
Norfolk, VA 23517
Phone: 757-690-7418
Email: carrie@coveredbycarrie.com